The BLUM repair service is there for you if an appliance is damaged or, contrary to expectations, no longer works properly.

Please fill out the form below as completely as possible.

Customer information

Enter your address, name and address here. Please complete all fields marked with an *.

Your full company name
Enter your Blum-Novotest customer number, if available.
What is your department name?
Who is the contact person for this order, who should receive the cost estimate? Enter the name here.

Customer references

Please enter your internal reference or transaction number below, if available. Your details will be noted on our receipts.

Your internal reference, order or purchase order number, these are noted on our receipts.
Do you already have the delivery note number? Then you can enter it here.

Device information

Enter information about your devices here as completely as possible.

How many devices would you like to request a repair for?

Device 1

Which Blum-Novotest article number does the device have? You will usually find the article number on the device. The article number for devices from 2018 onwards has six digits.
Which model is it and what is the type designation?
You will usually find the serial number as a 9-digit number on the device.
Please briefly describe the damage to the device. What behaviour/malfunction does the device exhibit?

Repair: Your damaged or defective device will be checked and you will receive a cost estimate.
Blum X-Change Service: Exchange-Service (BXS) for touch probes. For further information, please contact our sales department at +49 751 6008-200 or sales@blum-novotest.com.
Complaint: The product has a malfunction during the warranty period, we analyse your product.
Maintenance Touch Probe: Chargeable inspection for touch probes, including measurement on testing equipment and test certificate.
Return shipment: Your return delivery will be checked by us and, if necessary, credited less a fee.
Return delivery (original packing): Your return delivery must be returned in its original packaging and sealed, then we can arrange a credit note.

Device 2

Which Blum-Novotest article number does the device have? You will usually find the article number on the device. The article number for devices from 2018 onwards has six digits.
Which model is it and what is the type designation?
What is the serial number of the device? You will usually find the serial number on the device. The serial number is xxx digits for devices from 2018 onwards. The serial number for devices up to 2017 is 9 digits.
Please briefly describe the damage to the device. What behaviour/malfunction does the device exhibit?

Repair: Your damaged or defective device will be checked and you will receive a cost estimate.
Blum X-Change Service: Exchange-Service (BXS) for touch probes. For further information, please contact our sales department at +49 751 6008-200 or sales@blum-novotest.com.
Complaint: The product has a malfunction during the warranty period, we analyse your product.
Maintenance Touch Probe: Chargeable inspection for touch probes, including measurement on testing equipment and test certificate.
Return shipment: Your return delivery will be checked by us and, if necessary, credited less a fee.
Return delivery (original packing): Your return delivery must be returned in its original packaging and sealed, then we can arrange a credit note.

Device 3

Which Blum-Novotest article number does the device have? You will usually find the article number on the device. The article number for devices from 2018 onwards has six digits.
Which model is it and what is the type designation?
What is the serial number of the device? You will usually find the serial number on the device. The serial number is xxx digits for devices from 2018 onwards. The serial number for devices up to 2017 is 9 digits.
Please briefly describe the damage to the device. What behaviour/malfunction does the device exhibit?

Repair: Your damaged or defective device will be checked and you will receive a cost estimate.
Blum X-Change Service: Exchange-Service (BXS) for touch probes. For further information, please contact our sales department at +49 751 6008-200 or sales@blum-novotest.com.
Complaint: The product has a malfunction during the warranty period, we analyse your product.
Maintenance Touch Probe: Chargeable inspection for touch probes, including measurement on testing equipment and test certificate.
Return shipment: Your return delivery will be checked by us and, if necessary, credited less a fee.
Return delivery (original packing): Your return delivery must be returned in its original packaging and sealed, then we can arrange a credit note.

Device 4

Which Blum-Novotest article number does the device have? You will usually find the article number on the device. The article number for devices from 2018 onwards has six digits.
Which model is it and what is the type designation?
What is the serial number of the device? You will usually find the serial number on the device. The serial number is xxx digits for devices from 2018 onwards. The serial number for devices up to 2017 is 9 digits.
Please briefly describe the damage to the device. What behaviour/malfunction does the device exhibit?

Repair: Your damaged or defective device will be checked and you will receive a cost estimate.
Blum X-Change Service: Exchange-Service (BXS) for touch probes. For further information, please contact our sales department at +49 751 6008-200 or sales@blum-novotest.com.
Complaint: The product has a malfunction during the warranty period, we analyse your product.
Maintenance Touch Probe: Chargeable inspection for touch probes, including measurement on testing equipment and test certificate.
Return shipment: Your return delivery will be checked by us and, if necessary, credited less a fee.
Return delivery (original packing): Your return delivery must be returned in its original packaging and sealed, then we can arrange a credit note.

Device 5

Which Blum-Novotest article number does the device have? You will usually find the article number on the device. The article number for devices from 2018 onwards has six digits.
Which model is it and what is the type designation?
What is the serial number of the device? You will usually find the serial number on the device. The serial number is xxx digits for devices from 2018 onwards. The serial number for devices up to 2017 is 9 digits.
Please briefly describe the damage to the device. What behaviour/malfunction does the device exhibit?

Repair: Your damaged or defective device will be checked and you will receive a cost estimate.
Blum X-Change Service: Exchange-Service (BXS) for touch probes. For further information, please contact our sales department at +49 751 6008-200 or sales@blum-novotest.com.
Complaint: The product has a malfunction during the warranty period, we analyse your product.
Maintenance Touch Probe: Chargeable inspection for touch probes, including measurement on testing equipment and test certificate.
Return shipment: Your return delivery will be checked by us and, if necessary, credited less a fee.
Return delivery (original packing): Your return delivery must be returned in its original packaging and sealed, then we can arrange a credit note.

Device 6

Which Blum-Novotest article number does the device have? You will usually find the article number on the device. The article number for devices from 2018 onwards has six digits.
Which model is it and what is the type designation?
What is the serial number of the device? You will usually find the serial number on the device. The serial number is xxx digits for devices from 2018 onwards. The serial number for devices up to 2017 is 9 digits.
Please briefly describe the damage to the device. What behaviour/malfunction does the device exhibit?

Repair: Your damaged or defective device will be checked and you will receive a cost estimate.
Blum X-Change Service: Exchange-Service (BXS) for touch probes. For further information, please contact our sales department at +49 751 6008-200 or sales@blum-novotest.com.
Complaint: The product has a malfunction during the warranty period, we analyse your product.
Maintenance Touch Probe: Chargeable inspection for touch probes, including measurement on testing equipment and test certificate.
Return shipment: Your return delivery will be checked by us and, if necessary, credited less a fee.
Return delivery (original packing): Your return delivery must be returned in its original packaging and sealed, then we can arrange a credit note.

Device 7

Which Blum-Novotest article number does the device have? You will usually find the article number on the device. The article number for devices from 2018 onwards has six digits.
Which model is it and what is the type designation?
What is the serial number of the device? You will usually find the serial number on the device. The serial number is xxx digits for devices from 2018 onwards. The serial number for devices up to 2017 is 9 digits.
Please briefly describe the damage to the device. What behaviour/malfunction does the device exhibit?

Repair: Your damaged or defective device will be checked and you will receive a cost estimate.
Blum X-Change Service: Exchange-Service (BXS) for touch probes. For further information, please contact our sales department at +49 751 6008-200 or sales@blum-novotest.com.
Complaint: The product has a malfunction during the warranty period, we analyse your product.
Maintenance Touch Probe: Chargeable inspection for touch probes, including measurement on testing equipment and test certificate.
Return shipment: Your return delivery will be checked by us and, if necessary, credited less a fee.
Return delivery (original packing): Your return delivery must be returned in its original packaging and sealed, then we can arrange a credit note.

Device 8

Which Blum-Novotest article number does the device have? You will usually find the article number on the device. The article number for devices from 2018 onwards has six digits.
Which model is it and what is the type designation?
What is the serial number of the device? You will usually find the serial number on the device. The serial number is xxx digits for devices from 2018 onwards. The serial number for devices up to 2017 is 9 digits.
Please briefly describe the damage to the device. What behaviour/malfunction does the device exhibit?

Repair: Your damaged or defective device will be checked and you will receive a cost estimate.
Blum X-Change Service: Exchange-Service (BXS) for touch probes. For further information, please contact our sales department at +49 751 6008-200 or sales@blum-novotest.com.
Complaint: The product has a malfunction during the warranty period, we analyse your product.
Maintenance Touch Probe: Chargeable inspection for touch probes, including measurement on testing equipment and test certificate.
Return shipment: Your return delivery will be checked by us and, if necessary, credited less a fee.
Return delivery (original packing): Your return delivery must be returned in its original packaging and sealed, then we can arrange a credit note.

Device 9

Which Blum-Novotest article number does the device have? You will usually find the article number on the device. The article number for devices from 2018 onwards has six digits.
Which model is it and what is the type designation?
What is the serial number of the device? You will usually find the serial number on the device. The serial number is xxx digits for devices from 2018 onwards. The serial number for devices up to 2017 is 9 digits.
Please briefly describe the damage to the device. What behaviour/malfunction does the device exhibit?

Repair: Your damaged or defective device will be checked and you will receive a cost estimate.
Blum X-Change Service: Exchange-Service (BXS) for touch probes. For further information, please contact our sales department at +49 751 6008-200 or sales@blum-novotest.com.
Complaint: The product has a malfunction during the warranty period, we analyse your product.
Maintenance Touch Probe: Chargeable inspection for touch probes, including measurement on testing equipment and test certificate.
Return shipment: Your return delivery will be checked by us and, if necessary, credited less a fee.
Return delivery (original packing): Your return delivery must be returned in its original packaging and sealed, then we can arrange a credit note.

Device 10

Which Blum-Novotest article number does the device have? You will usually find the article number on the device. The article number for devices from 2018 onwards has six digits.
Which model is it and what is the type designation?
What is the serial number of the device? You will usually find the serial number on the device. The serial number is xxx digits for devices from 2018 onwards. The serial number for devices up to 2017 is 9 digits.
Please briefly describe the damage to the device. What behaviour/malfunction does the device exhibit?

Repair: Your damaged or defective device will be checked and you will receive a cost estimate.
Blum X-Change Service: Exchange-Service (BXS) for touch probes. For further information, please contact our sales department at +49 751 6008-200 or sales@blum-novotest.com.
Complaint: The product has a malfunction during the warranty period, we analyse your product.
Maintenance Touch Probe: Chargeable inspection for touch probes, including measurement on testing equipment and test certificate.
Return shipment: Your return delivery will be checked by us and, if necessary, credited less a fee.
Return delivery (original packing): Your return delivery must be returned in its original packaging and sealed, then we can arrange a credit note.

Further information

Please fill in all fields marked with an *.

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